Turn your supporters into leaders with powerful volunteer management software
Our simple-to-use platform is harnessed by non-profits and political campaigns to grow their communities of volunteers.
Our simple-to-use platform is harnessed by non-profits and political campaigns to grow their communities of volunteers.
Our simple-to-use platform is harnessed by non-profits and political campaigns to grow their communities of volunteers.
Boost engagement with online community management tools
There’s more to running a successful communications campaign than writing good copy. It’s just as important to choose the right channel, and target the right people at the right time! With this in mind, our team of developers designed Supporter Base with a powerful suite of communications tools, including 1:1 email and SMS, bulk email blasts, SMS blasts, targeting and scheduling tools.
With Supporter Base, gone are the days of spamming your community with generic communications! By following our tips—choosing the appropriate channel, carefully selecting your audience, and scheduling your messages effectively—you can ensure your communications are both relevant and impactful, ultimately strengthening your connection with supporters and enhancing campaign outcomes.
We understand that when it comes to political and social campaigns, the privacy and security of supporter data is paramount. However, there can be challenges to ensuring data security when using multiple platforms across diverse data sources, along with the inevitable risks of human errors. This is why role-based data permissions are a fundamental feature in our community organising platform, Supporter Base.
There are three separate permission levels in Supporter Base - Admin, Captain, and Vice Captain (you can find a full breakdown of each role’s access levels here). Essentially, Admins have full oversight of all community engagement activity across your network and can carry out all activities. Captains can carry out all activities including sending bulk communications and publishing events without needing approval. While Vice-Captains can send 1:1 communications without approval, their draft SMS blasts, email blasts and events are always sent to the relevant Captains or Admins via the interface for approval before being published.
Having these role-based permission sets, as well as two-factor authentication, and a raft of other configurable settings can help to mitigate risk, safeguard your organisation’s reputation and importantly, meet the necessary GDPR compliance requirements.
Data privacy and security are crucial for political and social campaigns. Supporter Base addresses this with features like role-based permissions, two-factor authentication, and customisable settings to ensure GDPR compliance.
Call lists are an essential asset in nonprofit and political campaigns, offering a personalised approach to engage supporters. Supporter Base leverages call lists to facilitate direct, one-to-one communication with volunteers, fostering stronger relationships and deeper commitment. Personalised calls can significantly enhance volunteer retention and involvement by addressing individual concerns and motivating action. This method ensures a human touch in outreach efforts, making supporters feel valued and more connected to the cause!
Your organisation’s Supporter Base platform is linked to one single phone number, and that is the number that all your supporters will see when you and your fellow Supporter Base users are making calls. Many organisations using Supporter Base decide to send email and SMS blasts to their supporters from the outset, asking them to save the number to their contacts, so they know it’s the campaign team calling going forward.
See below how quickly and easily you can create and manage call lists using the Supporter Base interface, without ever needing to use your own data or share your personal mobile number.
Calling campaigns are vital for nonprofit and political campaigns - and Supporter Base provides a powerful and simple solution to help you manage your call lists. With functionality like call frequency limits, distributing call lists among users and logging contacts and notes, your Supporter Base users will feel empowered and your volunteers will feel more connected to the cause!
Learn how #StopAdani, one of the biggest grassroots climate networks in Australia's history is using SupporterBase to amplify their impact.
View case study