Policies

Ethical Terms of use

SupporterBase was designed to power progressives causes. We understand the term “progressive” can encompass a broad spectrum. So we try not to be too dogmatic, and are not aligned with any particular...

SupporterBase Data Subprocessors

SupporterBase uses third party subprocessors such as cloud computing services to provide our services. We enter into GDPR-compliant data processing agreements with each party. Data subprocessors used by SupporterBase can all offer...

International Data Transfer Arrangements for EU Clients

In the context of SupporterBase, the ‘transfer’ of data relates to the fact that some of the third-party services required to power the application (ie Heroku for database hosting), are based outside...

Data Hosting and Server Locations

All SupporterBase instances have their own separate database and hosting provision as part of our security commitment. An additional benefit of this approach is that we can select either the United States...

Consent

Obtaining genuine and informed consent of users is an important principle of data privacy and processing, including under the GDPR. SupporterBase is designed to ensure your supporters only have their information stored...

Erasing Supporter Data

Your supporters have the right to be erased from your SupporterBase and to be forgotten, upon request. The below sets out the options for removing supporters from groups and erasing supporter data...

Ensuring Supporters’ Rights to Access and Correct Their Personal Data

Upon request, data controllers (ie SupporterBase admins) are able to provide supporters with access to a record of their personal data. This can be managed via your organisation’s NationBuilder account, which is...

Data privacy in SupporterBase

By default, group leaders (captains and vice-captains) can only see the following details for supporters in groups to which they have been assigned: the full names of supporters within their particular group,...

Terms of use

1. GENERAL 1.1. By using the Application (as defined below), you agree to be bound by these terms of service (“appterms”). Please review them carefully before proceeding. 2. DEFINITIONS 2.1. The “Application”...

GDPR Compliance

The EU General Data Protection Regulation (GDPR) came into effect on May 25, 2018. SupporterBase is GDPR compliant. How does the GDPR affect SupporterBase customers? If you have any EU personal data...

Privacy and Security Policy

We understand that when it comes to political and social campaigns, the privacy and security of supporter data is paramount. This privacy and security policy outlines how SupporterBase gathers and uses data,...