Our Features | SupporterBase gives every local group the tools to organise - events, phone banking, email and SMS - while your central team keeps full visibility, approval controls and data protection.
Local groups & supporter management
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Give every local team its own workspace, with rule-based membership by tag or postcode
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Supporter profiles with contact history, notes, engagement levels and filters
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Add supporters via public sign-up pages, CSV import, or straight from your CRM
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Advanced filters with and/or logic
Events, shifts & rosters
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Volunteer leaders create and publish their own events, with optional approval
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Create shifts for your events and break them down by role time slots; volunteers sign themselves up or are added by your team
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See roster coverage at a glance and fill gaps before event day
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Bulk-import a whole calendar of events and shifts from a spreadsheet
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Target follow-up messages by RSVP history and auto-fill a volunteer's shifts in your messages
Phone banking & calling sessions
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Guided calling sessions with a live queue and real-time stats
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Whole teams can work the same list in parallel
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Volunteers call through your campaign number; personal numbers stay private
- See supporter details, contact history and notes in the interface as you call
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Log contacts and event RSVPs, update contact preferences and send follow up email and SMS, directly via the interface as you call
Email & SMS
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Bulk blasts targeted by tags, engagement level, filters or event RSVPs
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Schedule ahead - audiences update automatically right up to send time
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Shared two-way inboxes per group: reply, triage, and RSVP supporters mid-conversation
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Open, click and unsubscribe reporting on every email blast
Oversight, privacy & leadership development
Three roles - Admin, Captain, Vice-Captain - with granular permission controls
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New leaders start with drafts that route to approvers, then graduate to sending independently
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Contact details masked from volunteers by default; exports off unless you switch them on
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Enforceable two-factor authentication and per-channel contact preferences, GDPR-ready
Reporting, sync & your brand
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Org-wide analytics: supporter growth, cohort breakdown, events, calls and messages stats across every group
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Two-way sync with your CRM in real time - integrates with NationBuilder, ActionNetwork, Saleforce, Blackbaud and more on the way...
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Custom branding for your interface
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Language localisation available