Brand Name

Features

SupporterBase has the features you need to grow and sustain your grassroots network

Features


SupporterBase has the features you need to grow and sustain your grassroots network. It empowers your volunteer leaders, simplifies your distributed organizing processes, and protects your supporters.

The SupporterBase suite includes two core components to power your supporter-led campaigns and community groups:

    • Your own SupporterBase Website

      A central NationBuilder website and custom theme where supporters can find nearby action groups, sign up to join, contact local leaders, RSVP to upcoming events or even start the process of creating their own group.

    • The SupporterBase App

      The primary tool where approved leaders and admins can keep in touch with group members, create new events, manage RSVPs, track attendance and filter supporters according to customizable levels of engagement.

The SupporterBase app includes the following key features:

  • SMS

    Volunteer leaders can:

    • Send individual SMS to group members
    • Continue one-to-one SMS threads
    • Send bulk SMS targeted by filters and tags
  • Calling

    Volunteer leaders can:

    • Make phone calls to individual supporters
    • Run targeted, automated phone banking
    • Split phone banking lists between the team
    • Set logical parameters to avoid over-calling supporters
  • Email

    Volunteer leaders can:

    • Send individual emails to supporters
    • Continue one-to-one email threads
    • Send bulk emails targeted by tags and filters
    • Review email analytics
  • Events

    Volunteer leaders can:

    • Create events, displayed on their group’s public web page
    • Manage RSVPs.
    • Target communications based on supporter RSVP history
  • Simple, effective supporter management

    • All supporter data, including call, email and SMS contacts, as well as event RSVPs, are automatically synced to supporter profiles in SupporterBase and your NationBuilder account
    • Simplified user interface
    • All calls, emails, SMS and events are created within SupporterBase. No need for unwieldy spreadsheets, or for volunteers to use their own phone credit or email accounts
    • Easy to use systems for logging contacts and adding new supporters, including support for bulk imports
    • A central place to manage all communications with supporters
    • Easy to use systems for logging contacts and adding new supporters, including support for bulk imports
  • Events

    Volunteer leaders can:

    • Create events, displayed on their group’s public web page
    • Manage RSVPs.
    • Target communications based on supporter RSVP history

The SupporterBase app includes the following key features:

  • SMS

    Volunteer leaders can:

    • Send individual SMS to group members
    • Continue one-to-one SMS threads
    • Send bulk SMS targeted by filters and tags
  • Calling

    Volunteer leaders can:

    • Make phone calls to individual supporters.
    • Run targeted, automated phone banking
    • Split phone banking lists between the team
    • Set logical parameters to avoid over-calling supporters
  • Email

    Volunteer leaders can:

    • Send individual emails to supporters.
    • Continue one-to-one email threads.
    • Send bulk emails targeted by tags and filters.
    • Review email analytics.
  • Events

    Volunteer leaders can:

    • Create events, displayed on their group’s public web page.
    • Manage RSVPs.
    • Target communications based on supporter RSVP history.
  • Simple, effective supporter management

    • All supporter data, including call, email and SMS contacts, as well as event RSVPs, are automatically synced to supporter profiles in SupporterBase and your NationBuilder account.
    • Simplified user interface.
    • All calls, emails, SMS and events are created within SupporterBase. No need for unwieldy spreadsheets, or for volunteers to use their own phone credit or email accounts.
    • Easy to use systems for logging contacts and adding new supporters, including support for bulk imports.
    • A central place to manage all communications with supporters.
    • Role-based workflows that streamline the creation and approval of communications and events.
  • Built-in features to protect supporters, your data, and your reputation

    • Role-based data access, where volunteer leaders can engage with supporters while only seeing the data they need.
    • Role-based approval processes for bulk communications and new events.
    • Support for two-factor user authentication
    • Customisable terms of use.
    • GDPR compliance, including systems for managing consent and opt-outs.
    • Separate databases for each and every SupporterBase customer.
    • Admin oversight of all activity and supporter engagement across your network.

Learn more about

Design, in its broadest sense, is the enabler of the digital era - it's a process that creates order out of chaos, that renders technology usable to business.